Privacy Policy
At Lina iherb store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By using our site, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information in the following ways:
Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we collect personal details such as your name, email address, phone number, shipping address, and payment information.
Non-Personal Information: We automatically collect information such as your IP address, browser type, device type, and pages visited. This helps us analyze website traffic and improve our services.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you about your orders, updates, and promotions.
- Improve our website and customer experience.
- Respond to your inquiries and provide customer support.
- Prevent fraud and ensure the security of our website and transactions.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers to help process orders or provide services (e.g., payment processors, shipping companies).
Service Providers: We may share your information with third-party vendors who assist in running our website or processing payments. These third parties are obligated to keep your information secure and use it only for the services we request.
Legal Compliance: We may disclose your information if required by law or in response to a valid legal request by public authorities.
4. Security of Your Information
We use industry-standard encryption protocols (SSL/TLS) to protect your personal and payment information. While we take reasonable precautions to safeguard your data, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access your personal information.
- Correct any inaccuracies in the data we hold about you.
- Delete your account and request the removal of your personal information (subject to legal obligations).
- Opt-out of marketing communications by clicking the unsubscribe link in our emails.
To exercise any of these rights, please contact us.
6. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookies through your browser settings, though disabling cookies may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing them with any personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.